Privacy
What we collect, why, and the choices you have.
Who is responsible
Supreme Industries Ltd is the controller of the personal information collected through this website. Buildboard is a trading name of Supreme Industries Ltd.
What we collect
- When you order: your name, email address, phone number, delivery address, company name and any notes you add.
- What you ordered, the price, and the progress of your delivery.
- What you type, say or upload to build your order, such as a materials list or a photo of a quote.
- Basic technical information your browser sends, such as your IP address, used to keep the site secure and stop misuse.
How we use it
- To price, take payment for and deliver your order, and to contact you about it.
- To keep records we have to keep by law, such as invoices.
- To improve how the site understands what people ask for.
Who we share it with
Only the organisations that help us run the service, and only what they need:
- Our suppliers and delivery drivers, who get your delivery address, contact number and site notes.
- Stripe, which takes card payments. We never see or store your card details.
- Our website hosting and database providers, which store order information for us.
- Anthropic, whose AI reads the lists, photos and instructions you give the order builder so we can turn them into products.
Cookies and your browser
We don't use advertising or tracking cookies. Your order in progress and your delivery details are saved in your own browser, so they're still there when you come back. You can clear them at any time by clearing your browser's site data.
How long we keep it
Order and invoice records are kept for as long as tax law requires, currently six years. Lists and photos you upload are used to build your order and aren't kept longer than we need them.
Your rights
You can ask us for a copy of the information we hold about you, ask us to correct or delete it, or object to how we use it. Get in touch using the details on our contact page. If you're not happy with our answer, you can complain to the Information Commissioner's Office at ico.org.uk.